Shipping policy
Thank you for shopping with CLEAN ORBIET. We are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy below for complete details.
1. Shipping Methods
We offer standard shipping through trusted courier and logistics partners across India. Depending on your location, multiple shipping options may be available at checkout.
2. Order Processing Time
All orders are processed within 48 hours.
Orders are processed on business days only (excluding Sundays and public holidays)
Once your order is processed, it will be shipped immediately
3. Delivery Timeframes
Estimated delivery time: 10 business days.
Delivery timelines may vary depending on your location, courier availability, and external factors
4. Shipping Costs
Shipping charges: Depends on the product
Any applicable shipping fees will be clearly displayed at checkout before payment
Free shipping may be offered during special promotions or on select orders
5. Tracking Information
Once your order is shipped, you will receive a tracking link via email/SMS
You can use this link to track your order in real time
6. Delivery Issues & Delays
While we strive to ensure timely delivery, delays may occur due to:
High order volumes
Weather conditions
Courier or logistics issues
Remote location accessibility
In such cases, we appreciate your patience and understanding.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping details
We are not responsible for orders delivered to incorrect addresses provided at checkout
Additional charges may apply for re-shipping in such cases
8. Lost or Stolen Packages
Once the order is handed over to the courier, we are not liable for delays or loss caused by the courier
However, we will assist you in tracking and resolving such issues to the best of our ability
9. International Shipping (If Applicable)
We may offer international shipping to select countries
Delivery timelines and shipping costs vary based on destination
Customers are responsible for any customs duties, taxes, or import charges applicable in their country
10. Contact Us
If you have any questions regarding shipping, feel free to contact us:
Email: cleanorbiet@gmail.com